Important Information

Any purchases made on our store is not affiliated with Minecraft / Mojang in anyway, so please do not contact them for support.

Our store should credit purchases to your in-game account within 30 minutes. You must be ONLINE to receive your purchase. Please stay in-game when waiting for a purchase. If not credited within 2 hours, use the discord to seek assistance from the staff team.

Purchases made with eChecks will not go through until the eCheck clears. This process can take up to 7-14 days to fully process. If it has been longer than 7-14 days, please make a support ticket in the discord to get further assistance.

Refund Policy

If you are experiencing any problems with receiving your items, please do not chargeback. Charging back on our network will immediately result in a permanent ban on our network. Please seek out assistance in the discord to ensure you get the correct help with a purchase problem.

We also have a strict no refund policy here on Skyblocky Network. All purchases made on our network are final and will not be refunded under any circumstances.