I'm experiencing trouble with the store.


If you are encountering any issues regarding the webstore, below you will find ways to get the best help with your problem. If you have any questions, feel free to read the FAQ to see if any of your questions have already been answered.

If you have purchased something and have not received it after 60 minutes:

  1. Join the Skyblocky Discord @ https://skyblocky.com/discord/!
  2. Click on the #support channel and react to the "Purchase Support" bot message.
  3. Reply to the bot in your private messages and answer the questions.
  4. After answering the questions, you should have a brand new channel in the discord, where a staff member will assist you further.

I would like to submit a bug report.


If you are encountering any issues regarding the bugs, below you will find ways to get the best help with your problem. If you have any questions, feel free to read the FAQ to see if any of your questions have already been answered.

Reporting any server bugs or glitches:

  1. Join the Skyblocky Discord @ https://skyblocky.com/discord/!
  2. Click on the #support channel and react to the "Bug Report" bot message.
  3. Reply to the bot in your private messages and answer the questions. This allows us to help fit the bug faster.
  4. After completing the application, you will have a brand new channel in the discord, where a staff member will ask you any additional questions if needed.

I would like to apply for staff.


If you are looking to apply for staff, below you will find ways to submit an application. If you have any questions, feel free to read the FAQ to see if any of your questions have already been answered.

If you would like to apply for staff on Skyblocky:

  1. Join the Skyblocky Discord @ https://skyblocky.com/discord/!
  2. Click on the #support channel and react to the "Staff Application" bot message.
  3. Reply to the bot in your private messages and fill out the questionnaire.
  4. After completing the application, you will have a brand new channel in the discord, where a staff member will ask you any additional questions if needed.

Frequently Asked Questions


If you have any questions about the network or an issue, please read through the FAQ before making any support tickets. If your question is not in the FAQ, please find your main subject and read above for the best way to obtain help.

Q. What are the requirements for applying for staff?

A. The only requirements for applying for staff is 10+ hours of availability a week and you must be 14 years of age or older.

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Q. I am getting errors when trying to purchase something on the store.

A. This issue can happens due to a few things. You may be banned from the webstore, using a VPN, or blocked on the website. Turning off any VPNs may help resolve your situation.

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Q. What are the rules?

A. The rules can be found in https://skyblocky.com/rules/!

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